Due to technical issues rendering the PC version of Batman: Arkham Knight unplayable, Warner Bros. has announced that they are suspending all sales of the game on PC until further notice. The suspension will last indefinitely and until such time that the game is fixed and playable. It's only been two days since the game launched and it has been riddled with bugs and nearly unplayable for most people from the outset.
Below is the full statement from Warner Bros.
Dear Batman: Arkham Knight PC owners,
We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.
Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game.
The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played.
This is an extremely bold move on the part of Warner Bros and one that teaches us all a valuable lesson: STOP PRE-ORDERING VIDEO GAMES.
Should you have already purchased Batman: Arkham Knight on PC, many retailers have begun offering refunds. Check with the place that you purchased it from.
